Zonal Head

About the Company

BPL Medical Technologies is a leading Indian medical technology company committed to advancing healthcare through innovative, reliable, and accessible solutions. With a strong legacy and nationwide presence, BPL serves hospitals, clinics, and healthcare providers across India and select international markets.

The company offers a diverse portfolio across patient monitoring, imaging, and critical care, supported by robust manufacturing, service, and distribution capabilities. With a growing installed base and a focus on quality and customer trust, BPL continues to strengthen its position as a trusted partner in healthcare delivery.

Driven by innovation and operational excellence, BPL is focused on building future-ready capabilities and delivering long-term value to customers, partners, and stakeholders.

Get to know about us - https://www.bplmedicaltechnologies.com/

Role Summary

A senior business leader to own the entire BPL Medical business for the North zone, with full P&L accountability. You'll drive revenue, margin, and profitability across the zone while ensuring best-in-class customer satisfaction and service delivery. As the business scales, you'll build, lead, and mentor a high-performing regional team, and play a central role in shaping strategy, market expansion, and go-to-market execution for the zone.

Key Responsibilities

1. P&L and Revenue

• Own the end-to-end P&L for the North zone, driving revenue delivery and growth against annual business Plan.
• Manage gross margin and EBITDA performance in line with approved budgets.
• Own Revenue and collections performance for across business verticals.
• Develop annual business plans and execute set territory/regional targets based on potential and business viability, involving regional teams to build ownership and joint strategies.
• Lead market expansion and district-level coverage growth — new account acquisition and market share growth in line with the annual plan.
• Track market share by product line through tracking Sales Trends.
• Plan and drive marketing activities and quarterly field events
• Build and manage the dealer/channel network to extend reach beyond hospitals directly covered by the sales team.

2. Customer Success

• Own customer satisfaction outcomes for the zone, tracked via NPS score against approved benchmarks.
• Ensure compliance on service response as per the defined ticketing process and TAT.
• Build and sustain relationships with hospital management, senior clinicians/KOLs, and industry and doctor associations, developing KOLs across the zone.
• Act as the face of BPL Medtech for the zone, embedding a customer-first discipline across the regional team.

3. People

• Build, lead, and scale the regional team as the business grows — driving the hiring, retention, and development of talent across sales, service, and support functions.
• Drive revenue efficiency, improving revenue per rupee spent.
• Build succession depth, of critical roles have ready successors.
• Elevate team capability and maintaining average employee product knowledge through structured training.
• Set up and govern robust processes for the zone, aligning them to the organisation's fast-paced growth, and ensure the team is process-oriented and disciplined.
• Coach and mentor the team to enhance selling, technical, and service skills for high productivity and effectiveness.

What We're Looking For

Qualifications & Experience

• 15+ years of overall experience, including 5+ years in a zonal/regional leadership role in the medical device or healthcare industry.
• Bachelor's degree in Bio Medical Engineering / Electronics & Instrumentation, preferred; MBA an advantage.
• Large team handling.

Skills & Competencies

• Proven track record of owning and delivering P&L for a zone/region, including revenue, margin, and collections.
• Excellent analytical, problem-solving, and organisational skills.
• Excellent interpersonal and people management skills, with the ability to build and scale teams.
• Strong business acumen — able to mine data and infer future trends to shape the business approach.
• High on result, action, and process orientation.
• Good customer domain knowledge — understanding of hospitals, doctors, and institutional purchase decision-making.
• High learning agility.
• Good commercial understanding of the dealer business, ROI, etc.
• Ability to influence and work with personnel and stakeholders at all levels; professional, respectful, and courteous with colleagues and customers.

Why This Role Matters

You'll be the business owner for BPL Medtech across the entire North zone — with full P&L accountability for how the business grows, serves customers, and builds its people, gaining:

• End-to-end ownership of a zone's P&L, from revenue and margin to collections and profitability.
• Direct influence in shaping customer experience and service delivery standards across the zone.
• The opportunity to build, lead, and scale a high-performing regional team as the business grows.
• The chance to work in a company with real purpose — where stronger zonal performance translates directly into wider access to healthcare.

Location – Delhi/NCR