Zonal Head, cluster manager, city operations head

Roles and Responsibilities :

• Oversee daily store operations, ensuring efficient inventory management, stock control, and customer satisfaction.
• Develop and implement business plans to drive growth, improve profitability, and increase market share in the assigned region.
• Manage a team of zonal heads to achieve operational excellence, resolve issues promptly, and maintain high standards of service delivery.
• Analyze sales data to identify trends, opportunities for improvement, and areas for cost reduction.

Job Requirements :

• 12-20 years of experience in retail or FMCG industry with expertise in Business Planning, Inventory Management, Last Mile Operations.
• Proven track record as Zonal Head or similar role with excellent leadership skills.
• Strong understanding of e-commerce platforms and ability to leverage technology for improved efficiency.