Zonal Enterprise Lead

Lead teams: Motivate and guide team members to achieve goals  

Set goals: Define objectives and performance targets for the team  

Delegate tasks: Assign work to team members who are best able to complete it  & also contribute as an individual contributor 

Monitor performance: Provide feedback and support to team members  

Manage resources: Ensure budgets and resources are used effectively  

Ensure compliance: Make sure the team is following company policies and procedures  

Handle customer inquiries: Resolve issues and provide customer service  

Conduct performance reviews: Give employees feedback and suggestions for improvement  

Skills Communication: Be able to clearly convey ideas and facilitate understanding  

Problem solving: Be able to deal with issues calmly and efficiently  

Decision making: Be able to make sound decisions under pressure  

Relationship building: Be able to foster a positive and collaborative work environment  

Flexibility: Be able to adapt to changing circumstances  

Experience required to excel in the role 

• Minimum experience of CASA (Corporate Salary or related industry) of minimum 3 years 
• Must have team handling experience of at least 2 years
• Relevant experience in a managerial or leadership role  Experience in a related field, such as BFSI & allied industries 
• Creation of business pipeline with large and small enterprises-blue collared workers (GIG workers/labors etc.) in identified SME clusters only.
• Hiring, training & driving business KPIs from off role work force based out in SME clusters-Key account executive
• Generating revenues from Enterprise customers- Scaling up salary accounts & Insta Debit card to employees

Ability to build rapport with customers and effectively present banking products. 

• Regularly engage with existing customers to increase account activity and wallet share. 
• Helping develop other offerings basis the market potential requirement, come back with the market requirement and build upon a large use case
• Proven track record of achieving sales targets in a retail banking environment. 
• Understanding of local market dynamics and customer segments.
• Familiarity with online banking platforms and mobile applications. 
• Knowledge of KYC norms and anti-money laundering regulations. 
• Motivate and guide team members to achieve goals
• Define objectives and performance targets for the team
• Provide feedback and support to team members
• Ensure budgets and resources are used effectively