Zonal Coordinator

Job Description: Zonal Coordinator

Role Purpose: Support zonal business operations by coordinating with branches, state leaders, and cross-functional teams to drive operational efficiency, business growth, and data management.

Key Responsibilities:

Operational Effectiveness

• Ensure timely employee and branch mapping for incentive calculations and operational requirements.
• Manage weekly closures, cash retention limits, and review/commitment sheet submissions.
• Coordinate with Product Teams for process and application improvement initiatives.

Branch Support

• Conduct branch visits to understand employee concerns and business challenges.
• Support low-performing branches through feedback collection and stakeholder coordination.
• Resolve branch-level operational queries and issues. Business Development
• Partner with State Leaders to drive Gold Loan and Cross-Sell business growth.
• Coordinate sales campaigns with Marketing and Business teams.
• Support Reward & Recognition initiatives to motivate employees.

Data Management & Projects

• Provide MIS inputs and support dashboard preparation for business reviews.
• Handle ad hoc projects and business assignments.

Desired Skills

• Strong coordination and stakeholder management skills.
• Good analytical and MIS reporting capabilities.
• Proficiency in MS Excel and data management.
• Effective communication and problem-solving skills.

Qualification & Experience

• Graduate in any discipline (MBA preferred).
• 2-5 years of experience in Business Operations, MIS, Sales Coordination, or Branch Operations.