PUNE · FULLTIME
Zendesk Implementation Developer
Nagarro
Pune · onsite · Posted 49d ago
Sourced from
Undisclosed4–9 yrsfulltimePune
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Section · 01
About this role
Roles and Responsibilities :
- Design, develop, test, and deploy Zendesk implementations for clients across various industries.
- Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions on time.
- Provide technical support to customers through phone, email, or chat channels using ITSM processes.
- Troubleshoot issues related to data migration from legacy systems to Zendesk platform.
Job Requirements :
- 4-9 years of experience in Implementation Development with a focus on IT services & consulting industry.
- Strong understanding of HTML/CSS/Javascript fundamentals for customizing Zendesk UI components.
- Experience with customer support tools like Zendesk's Customer Support Suite (CSU) is required.
Sourced from naukri
Section · 02
Skills
itsmCustomer SupportzendeskHTMLJavascriptCSSData MigrationAdministrationChassis integration
Section · Company
About Nagarro
Nagarro
IT Services & Consulting
11.9k+
employees
1996
30 years old
Munich, Bavaria
Germany
About
A digital product engineering leader, Nagarro drives technology-led business breakthroughs for industry leaders and challengers through agility and innovation.
Industries
IT Services & ConsultingInternetEmerging TechnologiesSoftware Product
Employee ratings
4,738 reviews
3.9/ 5
Culture
4.0
Career growth
3.3
Work-life
4.0
Employees rate it well for
Work Culture863Work Life Balance828Salary529Learning465Senior Management427
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