Worldwide Regional Account Executive

As a Worldwide Regional Account Executive, you will be responsible for driving business growth through new customer acquisition, developing existing customer relationships, and promoting Ocean Freight, Air Freight, Warehousing, and End-to-End Logistics solutions. You will play a key role in expanding the customer base, increasing revenue, and delivering profitable growth through effective sales strategies and strong market engagement.

Your key responsibilities will include:

• Business Development: Identify, prospect, and acquire new customers for Ocean Freight (FCL/LCL) and Air Freight services. Generate leads through cold calling, customer visits, networking, and referrals while developing and maintaining a strong sales pipeline to achieve assigned revenue targets.
• Customer Growth: Manage and strengthen relationships with existing customers, identify opportunities for cross-selling and upselling, and increase customer wallet share through relevant logistics solutions.
• Customer Relationship Management: Build strong relationships with exporters, importers, manufacturers, traders, and freight forwarders. Understand their supply chain requirements and recommend suitable logistics solutions to meet their business needs.
• Sales & Quotations: Prepare competitive freight quotations in coordination with pricing and operations teams. Negotiate freight rates, contracts, and commercial terms, and proactively follow up on quotations to convert business opportunities into confirmed revenue.
• Market Intelligence: Monitor market trends, competitor activities, freight rate movements, trade lanes, shipping line activities, and airline developments. Share relevant market insights and business opportunities with management.
• Internal Coordination: Collaborate with pricing, operations, customs clearance, and customer service teams to ensure smooth execution and seamless customer experience. Support new customer onboarding, service delivery, collections, and credit control activities.
• Sales Reporting & Forecasting: Maintain accurate CRM records, sales activity reports, and monthly business forecasts. Track sales performance against targets and monitor key metrics such as revenue generation, customer acquisition, and conversion ratios.
• Performance Management: Drive achievement of assigned monthly and annual sales targets while maintaining focus on profitability, customer retention, and timely collections.

You will be a great fit if you:

• Hold a bachelor's degree in commerce, Business Administration, Logistics, Supply Chain Management, or a related discipline.
• Have 2-8 years of relevant experience in Ocean Freight and Air Freight sales, preferably within freight forwarding, NVOCC, logistics, or shipping organizations.
• Have hands-on knowledge of Ocean Freight operations, including FCL and LCL, and Air Freight Export and Import services.
• Possess a strong understanding of freight forwarding, end-to-end supply chain solutions, and customs clearance processes.
• Demonstrate proven capabilities in business development, new customer acquisition, and managing existing customer relationships.
• Have strong negotiation, influencing, communication, and presentation skills, with the ability to build and maintain effective customer relationships.
• Possess commercial awareness and a profitability-oriented mindset, with the ability to negotiate competitive rates and identify business growth opportunities.
• Are proficient in CRM management, sales pipeline development, reporting, and business forecasting.
• Have a strong hunter mindset, are self-motivated and target-driven, and demonstrate resilience in working under pressure and meeting deadlines.
• Are proactive in gathering market intelligence, identifying competitor activities, and translating market insights into business opportunities.
• Have a demonstrated ability to achieve sales targets while maintaining customer satisfaction, retention, and payment compliance.