Workspace Experience Enabler

Job Summary

Workspace Experience Enabler

Work Dynamics

What this job involves:

This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace.

This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present.

The role acts as an embedded point of contact for the JPMC Global Real Estate ( GRE ) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours.

A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients.

What you will need to apply:

• Experience of 2 + years in hospitality - hotels, aviation industry / coworking spaces
• An added benefit would be a Bachelor s degree/ Degree in Hotel Management, business or other related field.
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Strong analytical, organization and administration skills
• Excellent communication verbal and written
• Must be customer focused and be proactive in establishing customer relationships
• Proven ability to function effectively as part of a team
• Demonstrates proactive professional approach to customer service and stakeholder engagement
• Has a natural hospitality-orientated communications acumen
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.