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    Job · 14899263

    popular maruti logo

    Works Manager - Service

    popular maruti · Not specified · onsite · Posted 51d ago

    Undisclosed1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    The Works Manager- Service is responsible for management of employees of
    their branches. They should possess the skills like problem solving, analytics,
    auditing of operations etc. Works Manager should be capable managing operations of
    Service, floor activities, marketing etc.
    Reporting To : Regional Manager-Service
    Reporting In : AWM, CCM, BSM

    Key Job Responsibilities
    Workshop Floor Management
    • To be a part of Preparing Technician Team List.
    • Monitor activities at Two Tech and Express bay.
    Service marketing Management.
    • Track and Ensure maximum output from SMR Team.
    • Support the Service Marketing Team for difficult Cases.
    Post Service follow up Management
    • Monitor all Service Advisor has done 3 rd Day PSF.
    • Randomly call the customers and understand their satisfaction Level.
    Front Office Management
    • Ensure the front office staff greeting and direct appropriately.
    • Auditing Policies and Procedure.
    • Monthly Cross checks the registers and find out the accuracy


    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Auditingservice advisorAnalyticsExpress.jsService marketingoperationsmarketingFront Office Managementtechnician

    About Popular Maruti

    popular maruti logo

    popular maruti

    Automobile

    Ernakulam

    IN

    ₹2.6L PA avg

    Avg at Popular Maruti

    About

    Popular Maruti is an authorized Maruti Suzuki dealership specializing in the sale of new vehicles, certified used cars, and after-sales services. It focuses on delivering customer-centric automotive solutions including vehicle sales, servicing, spare parts, and financing options. Career opportunities highlight roles in sales, service, customer support, and technical operations, reflecting its mission to provide reliable mobility solutions and maintain strong customer relationships through quality service and trusted brand association. <<>>

    Industries

    Automotive

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    4.3

    Career growth

    4.0

    Work-life

    3.9

    Employees rate it well for

    Company Culture44Job Security44

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Works Manager - Service · waiting for your command