Workplace Experience & Real Estate Strategy Lead

Workplace Experience & Real Estate Strategy Lead

Description -

Job Summary
- This role is responsible for designing workplace experience and strategy for real-estate, managing timely and quality delivery of specific facilities services at an area, country, or sub-region level. The role involves managing various facility-related activities, leading teams, and collaborating with internal stakeholders, external vendors, and partners. The role works with senior governmental representatives on issues, representing the organization to external entities.

Responsibilities
- Manages the delivery of specific facilities services at an area, country, or sub-region level.
- Interfaces with business management and employee councils at the area, country, or sub-region level as applicable to anticipate and solve or prevent potential strategic or tactical issues, making recommendations and implementing complex solutions within constraints.
- Approves the metrics required to measure service providers or business performance across a sub- region, region, or globally, and recommends the go-forward strategy to monitor and address performance gaps.
- Leverages superior subject matter expertise to develop innovative solutions to specific complex facility-related issues.
- Manages sub-region or regional budget and identifies opportunities for delivering quality improvement, efficiency, and/or cost savings.
- Consults with senior governmental representatives at the country, sub-region, or regional level and represents the organization to external customers or clients.
- Leads facility services teams, providing guidance, training, and performance evaluations.
- Fosters a culture of excellence, teamwork, and continuous improvement within the facilities services specialist team.

Education & Experience Recommended

- Four-year or Graduate Degree in General Education, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of work experience, senior leader with corporate real estate, workplace services, hospitality or large-scale operations experience.

- Commercial and financial acumen. Executive presence and stakeholder credibility

- Change leadership and sound judgment

- Ability to influence without formal authorit

Preferred Certifications
- Certified in Facilities Management
- Facilities Management Administrator (FMA)

Knowledge & Skills
- Accounting
- Calculations
- Construction
- Environment Health And Safety
- Facility Management
- Facility Repair And Maintenance
- Finance
- Financial Analysis
- HVAC
- Invoicing
- Key Performance Indicators (KPIs)
- Landscaping
- Performance Appraisal
- Plumbing
- Preventive Maintenance
- Procurement
- Project Management
- Property Management
- Purchasing
- Renovation

Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

Impact & Scope
- Impacts large functions and leads large, cross-division functional teams or projects.

Complexity
- Provides highly innovative solutions to complex problems within established policy.

Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -

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