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    Job · 12260610

    Alorica logo

    Workforce Real Time Associate II

    Alorica · Bengaluru · onsite · Posted 64d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and analyze real-time data to identify trends and patterns in workforce performance.

    • Develop and implement process improvements to increase efficiency and productivity.

    • Collaborate with cross-functional teams to align with business objectives.

    • Provide exceptional customer service and support to internal stakeholders.

    • Identify and mitigate risks associated with workforce management decisions.

    • Develop and maintain reports and dashboards to track key performance indicators.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Serviceanalytical thinkingWorkforce ManagementReporting toolsdata analysisCommunication And Interpersonal Skills

    About Alorica

    Alorica logo

    Alorica

    BPO

    1.3k+

    employees

    1999

    27 years old

    Irvine, California

    United States Of America

    ₹4.7L PA avg

    Avg at Alorica

    About

    Alorica is one of the largest, certified minority-owned BPO is the digital customer experience partner of choice for innovative companies all over the world.

    Industries

    BPO

    Employee ratings

    0 reviews

    3.1/ 5

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    Workforce Real Time Associate II · waiting for your command