Workforce Real Time Associate II
Alorica · Bengaluru · onsite · Posted 64d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and analyze real-time data to identify trends and patterns in workforce performance.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to align with business objectives.
- Provide exceptional customer service and support to internal stakeholders.
- Identify and mitigate risks associated with workforce management decisions.
- Develop and maintain reports and dashboards to track key performance indicators.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingWorkforce ManagementReporting toolsdata analysisCommunication And Interpersonal Skills
About Alorica

Alorica
BPO
1.3k+
employees
1999
27 years old
Irvine, California
United States Of America
₹4.7L PA avg
Avg at Alorica
About
Alorica is one of the largest, certified minority-owned BPO is the digital customer experience partner of choice for innovative companies all over the world.
Industries
BPO
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