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    Job · 12260594

    Alorica logo

    Workforce Real Time Associate II

    Alorica · Bengaluru · onsite · Posted 64d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and analyze real-time data to optimize workforce performance.

    • Develop and implement effective workforce planning strategies.

    • Collaborate with cross-functional teams to achieve business objectives.

    • Identify and mitigate potential risks and issues impacting workforce productivity.

    • Provide exceptional customer service and support to internal stakeholders.

    • Continuously monitor and report on key performance indicators (KPIs) to senior management.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Serviceanalytical thinkingWorkforce ManagementSQLdata analysisworkforce planningCommunication And Interpersonal Skills

    About Alorica

    Alorica logo

    Alorica

    BPO

    1.3k+

    employees

    1999

    27 years old

    Irvine, California

    United States Of America

    ₹4.7L PA avg

    Avg at Alorica

    About

    Alorica is one of the largest, certified minority-owned BPO is the digital customer experience partner of choice for innovative companies all over the world.

    Industries

    BPO

    Employee ratings

    0 reviews

    3.1/ 5

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    Workforce Real Time Associate II · waiting for your command