Workforce Real Time Associate II
Alorica · Bengaluru · onsite · Posted 64d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and analyze real-time data to optimize workforce performance.
- Develop and implement effective workforce planning strategies.
- Collaborate with cross-functional teams to achieve business objectives.
- Identify and mitigate potential risks and issues impacting workforce productivity.
- Provide exceptional customer service and support to internal stakeholders.
- Continuously monitor and report on key performance indicators (KPIs) to senior management.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingWorkforce ManagementSQLdata analysisworkforce planningCommunication And Interpersonal Skills
About Alorica

Alorica
BPO
1.3k+
employees
1999
27 years old
Irvine, California
United States Of America
₹4.7L PA avg
Avg at Alorica
About
Alorica is one of the largest, certified minority-owned BPO is the digital customer experience partner of choice for innovative companies all over the world.
Industries
BPO
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