Workforce Development Specialist

The Implementation Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include gathering client requirements, configuring the Dayforce solution to meet documented client requirements, setting and managing client expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. The Consultant may also deliver Organizational Readiness consulting.

Responsibilities:

• Develop and deploy implementation project plans and ensure projects are delivered on time, on budget and optimize return on investment
• Manage all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training and full deployment
• Document/validate client business requirements and map to DayForce functionality
• Configure Dayforce application to meet client's business requirements
• Conduct consulting sessions (phone/in-person) and document with meeting minutes
• Attend internal project meetings and provide status on activities and deliverables
• Apply functional and technical expertise to effectively execute requirements definition, solution design, configuration, unit and integration testing, training and full deployment
• Consult and advise clients through the implementation process on best practices that maximize value and return on investment
• Collaborate with the project team, internal partners, external client, and third parties to ensure the successful delivery of the time and attendance management system
• Responsible for managing the integrity, accuracy, and maintenance of employee data
• Audit data and modules as needed
• Provide clients with follow-up consulting and general assistance in areas of expertise
• Develop SQL database scripts and XML transformers for integrations and interfaces
• Be a go-to resource for specific functional areas for both internal and external users
• Work with clients to implement Organizational Readiness best practices in preparation for rollout of the Dayforce solution
• Review policies periodically and make best practice recommendations

Qualifications:

Technical

• Bachelor's degree in business or computer science
• 5+ years of software implementation experience
• Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
• Preferred Specialization: Workforce Management – Scheduling, Time Keeping, Position Management, Org Structure etc.
• Experience with one or more of the following applications: Dayforce (preferred), SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, UKG, Oracle HR/Payroll
• Ability to effectively implement an HRIS module or similar end-to-end solution
• Understanding of common human capital management (HCM) business practices
• Experience in business process mapping
• Experience in change management an asset
• Demonstrated proficiency in SQL & XML
• Proficiency in Microsoft Office products

Functional

• Ability to engage with multiple projects & clients at the same time and manage priorities
• Ability to lead and facilitate client workshops and sessions
• Desire and ability to thrive as a detail-oriented team player who can work with minimal supervision
• Superior collaboration skills
• Task completion follow through is a must
• Strong organizational, multi-tasking and time management skills
• Excellent written and oral communication skills.
• Excellent English language is required.
• Ability to successfully operate in a fast-paced deadline driven environment
• Ability and willingness to travel to client sites as needed on a limited basis