Workforce Administration Specialist - APAC
Iron Mountain Inc · Mumbai · onsite · Posted today
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions If so, lets start the conversation.
Iron Mountain is seeking a detail-oriented Workforce Administration Specialist to join our Human Resources Operations team.
In this role, you ll play a key part in safeguarding HR data integrity and managing the end-to-end employee lifecycle for our global workforce. You ll have the opportunity to serve as a trusted HRIS guardian, resolving complex employee queries while partnering with technology teams to automate repetitive workflows. Here, your operational precision and analytical mindset will directly elevate the employee experience and ensure our people operations run smoothly every day.
What You ll Do (Responsibilities) In this role, you will:
- Employee Lifecycle Processing: Manage all employee lifecycle events including onboarding, transfers, promotions, and terminations accurately within established SLAs.
- HRIS & Data Integrity Maintenance: Serve as the primary administrator for employee records across Workday and ServiceNow, conducting regular audits to ensure 100% data accuracy.
- Query Management & Support: Resolve escalated Tier-2 HR inquiries via ServiceNow while guiding employees and managers through HR self-service tools and internal policies.
- Process Automation & Reporting: Utilize script-based automation and AI auditing tools to identify data anomalies and partner with HR Tech teams to map manual processes for automation.
What You ll Bring (Skills & Qualifications) The ideal candidate will have:
- 3+ years of experience in HR workforce administration, HR operations, or shared services.
- Strong knowledge of enterprise HRIS platforms, specifically Workday and ServiceNow.
- Proven ability in HR data auditing, process mapping, and managing confidential employee records in compliance with regional labor laws.
- Demonstrated problem-solving skills with a strong focus on data accuracy and continuous operational improvement.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationAuditingdata privacyhuman resourcesinformation managementHr Techauditslabor lawshr dataMappingLogisticsOnboardingHR OperationsHRISDigital TransformationoperationsmaintenanceAdministrationcomplianceArtificial Intelligence
About Iron Mountain Inc

Iron Mountain Inc
IT Services & Consulting
2.1k+
employees
1951
75 years old
Boston,Massachusetts
United States
₹7.5L PA avg
Avg at Iron Mountain Inc
About
Iron Mountain India provides solutions for records management, data backup and recovery, document management, secure shredding, and data centers.
Industries
IT Services & ConsultingInternet
Employee ratings
10 reviews
3.7/ 5
Culture
3.6
Career growth
3.1
Work-life
3.8
Employees rate it well for
Work-Life Balance38Company Culture37
Find them on