BENGALURU · FULLTIME
Workflow Engineer
Infosys
Bengaluru · onsite · Posted 44d ago
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Undisclosed3–5 yrsfulltimeBengaluru
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Section · 01
About this role
Educational Requirements
- Bachelor of Engineering
- Bachelor Of Technology
- Bachelor Of Comp. Applications
- Master Of Technology
- Master Of Engineering
Service Line
- Engineering Services
Responsibilities
- Advanced Workflows (uaa-awe) CRON workflows, STREAM workflows, Advanced Workflows (event-driven logic, timer-based qualification, alarm correlation)
- RACR rules development (uaa-med-fme) JavaScript-based alarm classification rules, problem Code assignment, severity overrides, RA-specific rule blocks
- Alarm management alarm lifecycle (raise/clear/acknowledge), alarm correlation (RCA creation), soak timers, flapping detection, persistence qualification
- UAA integrations Kafka message production/consumption, Remedy API integration (ticket creation), API Gateway
- Python scripting Remedy integration scripts (advanced_trouble_ticket.py), Kafka consumer logic, payload construction
- RA (Resource Adapter) management RA certification, alarm/PM data collection, device onboarding
- UAA platform operations environment promotion (Lab Stage Production), UAA UI File Manager, workflow import/export, platform upgrades
- Database PostgreSQL queries against uaa-core-db (alarm history, occurrence patterns
Technical and Professional Requirements:
- Linux administration RHEL-based systems, shell scripting, log analysis, process management
- Kubernetes / Rancher container orchestration, pod management (uaa-awe pods), deployment troubleshooting
- Kafka topic management, consumer groups, message schemas (JSON), troubleshooting message flow
- GitLab Git workflows, merge requests, branch management, CI/CD pipelines
- TrapStation SNMP trap collection and forwarding
- Networking fundamentals SNMP, ICMP, syslog, alarm protocols, understanding of telecom/ISP network elements
- Remedy/ITSM ticket lifecycle, creation, field mapping, API integration
- Telecom/ISP fault management background
- Jira workflow experience
- Agile Framework
Preferred Skills:
- Technology->Microsoft Technologies->Windows Workflow Foundation
- Technology->OpenSystem->Python - OpenSystem
- Technology->Agile Management->Agile Management Tools->JIRA
- Technology->Oracle Cloud->PaaS - Integration
- Technology->Integration->Confluent Kafka
Sourced from naukri
Section · 02
Skills
EngineeringDevelopmentcrmTriggersvisualforcecustomizationProduction EngineeringHTMLworkflowMechanical EngineeringApexJavascriptData LoaderproductionmaintenancesalesforceApprovals
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
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IT Services & ConsultingConsulting
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