Workday HCM Solution Architect

Responsibilities

Provide post-production support and enhancement services in multiple areas of Workday HR and serve as the subject matter expert to assist fellow team members and clients

Participate in advisory, planning and implementation of additional Workday Financial modules by documenting requirements, mapping processes, and implementing best-practice configuration

Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services

Lead sessions with clients and team members to analyze and scope complex business requirements

Should collaboratively work with Delivery team on day to day activities, incidents, root cause analysis and other work requests

Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability

Provide guidance to and collaborate with team members to research and resolve complex client requests

Provide Workday best practices and ensure high quality deliverables

Communicate effectively with clients by providing subject matter expertise on Workday best practices and recommendations

Prioritize client's interest and proactively listen to ensure that work exceeds their expectations

Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice

Take initiative to perform or delegate other related duties as needs are discovered, including internal projects

Looking for

Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HR functional areas

Experience implementing/supporting Workday modules related to Core HR, Benefits, Compensation, Absence, Talent Management and Payroll preferred

7+ years of recent Workday experience implementing/Supporting Workday HR

Strong experience within Workday HR deployments and operational support projects

Ability to build and develop strong client relationships

Excellent verbal and written communication skills

Passionate about knowledge sharing

Ability to learn technology quickly through instruction and self-training

Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

Good problem solver with ability to consider alternative and diverse perspectives

Experience: 10+ years

Work location: Chennai/Mumbai/Pune