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    Job · 15694368

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Work From Home - Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 48d ago

    ₹1.8L - ₹2.2L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi Jobseekers!

    Greetings from ShiningstarsITPL!


    Hiring Alert Customer Service Executive ( Voice Process)

    Permanent / Contractual Work From Home

    We are hiring Customer Service Executives for a Permanent/Contractual Work From Home opportunity.


    Salary & Benefits :

    • CTC: 18k ctc - 13k to 14k in hand (depending on the hiring category/process)

    Job Details :

    • Work Mode: Permanent Work From Home
    • Working Days: 6 Days a Week
    • Shift: 24*7 Rotational Shifts
    • Login Hours: 9 hours (including 1-hour lunch break)
    • Weekly Off: 1 Rotational Off

    Roles & Responsibilities :

    • Handle customer queries through voice, chat, and email channels.
    • Provide prompt, accurate, and professional customer support.
    • Resolve customer concerns efficiently while maintaining high service standards.
    • Record customer interactions accurately in the system.
    • Escalate complex issues to the relevant team when required.
    • Maintain quality, productivity, and customer satisfaction targets.

    • Preferred Candidate Profile :
    • Undergraduates, Graduates, Freshers, and Experienced candidates are all welcome to apply.
    • English + Hindi communication skills are mandatory.

    • Mandatory Work From Home Requirements :

    Candidates must have:

    • Laptop with Intel Core i5 processor
    • Stable Wi-Fi/Broadband Internet Connection
    • Power Backup (UPS/Inverter) to ensure uninterrupted work
    • Headset with Microphone for customer interactions

    Interested candidates can reach out to any one recruiter at a time :

    Niyati - [phone removed]

    Aditi - [phone removed]

    Hanshika - [phone removed]


    Thanks and Regards

    Niyati Vyas

    Executive HR

    ShiningstarsITPL


    #bpo #customerservice #applynow #immediatehiring #freehiring #bulkhiring #wfh #workfromhome #remotejobs #2026jobs #naukri #voice #domestic #blended #fresher #telecalling #bpojobs #jobsalert

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseRemoteCustomer CareInbound ProcessSolving QueriesWork From HomeInbound CallsCustomer HandlingDomestic ProcessFresherbpovoice processInbound Customer ServiceInbound Voice ProcessVoice SupportTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Work From Home - Customer Service Executive · waiting for your command