Wintel Administrator

Role & responsibilities

We are seeking a highly skilled and experienced Wintel Tower Lead to join our team. The ideal candidate will have extensive knowledge and hands-on experience with Strong understanding of Active Directory, Group Policy, DNS, DHCP, and WSUS. Hands-on experience with virtualization platforms (VMware, Hyper-V),

Key Responsibilities:

• Lead day-to-day operations of the Wintel tower, including incident, problem, and change management.
• Ensure high availability, performance, and security of all Windows servers (physical and virtual).
• Manage and optimize Active Directory, DNS, DHCP, Group Policy, and related infrastructure services.
• Oversee patching, upgrades, capacity planning, and health checks of Wintel environments.
• Collaborate with storage, network, backup, and virtualization teams for cross-domain activities.
• Ensure adherence to ITIL processes and organizational compliance standards.
• Handle major incident escalations and coordinate root cause analysis.
• Plan and execute server migrations, upgrades, and decommissioning activities.
• Review performance metrics, SLAs, and prepare operational reports.
• Mentor and guide Wintel engineers, providing technical direction and support.
• Engage with customers and stakeholders to review performance and plan improvement initiatives.