Windows & VMware L3 Admin (TECHNOLOGY LEAD)

Server Management:

• Design, configure, and maintain physical and virtual server environments.
• Perform server installations, upgrades, and patches.
• Monitor server performance, troubleshoot issues, and optimize performance.
• Configuration and troubleshooting in AD, DNS, and DHCP.
• Configuration and troubleshooting in Windows clustering and high availability.
• Plan and execute Windows upgrades and migrations.

VMware Administration:

• Design, implement, and manage VMware vSphere environments.
• Perform advanced troubleshooting and resolve complex VMware issues.
• Plan and execute VMware upgrades and migrations.
• Reviewing VMware ESXi server performance.
• Verifying VMware ESXi server configuration.
• Configuring VMware ESXi for High Availability.

Infrastructure Design and Implementation:

• Develop and implement server and virtualization infrastructure strategies.
• Create and maintain detailed documentation of the server and VMware environment.
• Evaluate and recommend new technologies to improve infrastructure performance and reliability.

Security and Compliance:

• Implement and manage security policies and procedures for server and virtualization environments.
• Conduct regular security assessments and vulnerability scans.
• Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

• Design and manage backup and disaster recovery solutions for server and virtualization environments.
• Perform regular backup tests and ensure data integrity and availability.

Automation and Scripting:

• Develop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI).
• Implement automation solutions to streamline operations and improve efficiency.

Continual Service Improvement Planning and Executions.

Monitoring and Reporting:

• Implement monitoring solutions to proactively identify and resolve issues.
• Generate regular reports on infrastructure performance, capacity, and security.
• Preparation of RCA for Major Incidents.
• Preparing, maintaining, and updating of SOP and KB Articles.
• Repeated Incident / Alert Analysis.
• Drive the Incident / Problem / Change management with help of the team.
• Maintaining and updating of Infra AS IS / Infra Documents.

Mentoring and Support:

• Provide technical guidance and mentorship to junior engineers (L1/L2).
• Assist with training and knowledge sharing within the team.

Project Management:

• Lead and participate in infrastructure-related projects, ensuring timely and successful completion.
• Coordinate with stakeholders to gather requirements and provide regular project updates.

Qualifications:

Education:

• Bachelor's degree in Technology or a related field.
• Relevant certifications (e.g., VCP, VCAP, MCSE, etc.), but this is not mandatory criteria.

Experience: Minimum of 8-10 years of experience in server administration and VMware virtualization at an advanced level.

Technical Skills:

• Expertise in VMware vSphere, vCenter, and related technologies.
• Expertise in AD, DNS, and DHCP.
• Strong knowledge of Windows and ESXi server administration.
• Experience with SAN/NAS storage solutions and their integration with VMware.
• Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas).
• Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud environments.
• Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI).
• Expertise in Windows clustering.
• ITSM tools hands-on for processes of Incident / Problem / Change management.
• Datacenter process knowledge.
• Knowledge of Service Improvement Plan.
• Performance tuning implementation suggested by OEM or product vendor.
• VMware and Hyper-V Hotfix installation.
• Planning and execution of DR Drills based on availability of DR setup and recovery procedures.
• Knowledge of Service Improvement Plan.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented and organized.

Working Conditions:

• May require occasional on-call support and availability outside of regular business hours.
• May involve lifting and transporting server and network equipment.