Windows Vmware Administrator

Role & responsibilities

• Perform Security Health Check of Windows servers and other compliance.
• Perform timely Patch Management as per the Schedule.
• Perform Change Management as per the process.
• Support to all BAU [Business as Usual] calls.
• Support to raising & implementing including the Patch management CRs in the Wintel infrastructure.
• Daily BAU L2/L3 Calls Support on Windows 2003 / 2008 / 2012 Server Family infrastructure.
• The setup and maintenance of new infrastructure of Windows 2003 / 2008 / 2012 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server.

Should have relevant experience of 2 -5 years

Preferred candidate profile

• Windows OS & AD Incident/Production Management
• Installing, Configuring and Hardening of Windows 2003 / 2008 / 2012 Servers
• Installing, Configuring and Managing AD / DHCP / DNS Services.
• AD Replication monitoring and regular health checks to be performed.
• Creating Group Policies and implementation as per standard procedures.
• RAID Configurations and Disk management utilities tools.
• Perform Security Health Check of Windows servers and other compliance related activities.
• The setup and maintenance of new infrastructure of Windows 2003, Windows 2008 /2012 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server,
• Coordinating with different lines of services with SLA.
• 3rd party vendor coordination for visit and troubleshooting
• Controlled shutdown and restart of servers, services and dependencies
• Monthly check of assets against CMDB
• Daily Operating System alert handling and response
• Quarterly / half yearly password maintenance and scheduling
• Ticket Status Check and Update
• Respond to False Positive Alerts
• Incident Escalation and Progress Monitoring
• Handling Incidents reported by automated alerts and customer
• Management of IP Reservations
• Creation, Maintenance and review of operating system and application system admin accounts
• Monitoring and Maintenance of Hardware Monitoring Alerts
• Create, Delete, Modify file system

VMware Skills

• Experience on VMware ESXi 5.0, 5.1, 6.0 and on Vsphere would be preferable
• Experience in V2V, P2V, VMotion and VMware virtual center deployment & troubleshooting
• Experience of administering a complex ESXi, vCenter, VMWare
• Experience with VMWare ESXi Clustering, VMware Troubleshooting, Configuration, VM Templates, cloning, upgrades etc.
• Good hands on Experience in diagnostics & troubleshooting of ESXi, vCenter.
• Experience on ESXi command line
• Experience in performance tuning of VMWare servers and Virtual sessions and management of servers resources between virtual machines
• Experience in backup and recovery of virtual machines and virtual servers
• Installation & administration of vCenter, ESX/ ESXi, vCenter Update Manager, VMware Vsphere
• Creating, Managing and Troubleshooting of Virtual networks, storage (SAN / NAS, NFS)
• Configuration and troubleshooting of VMotion, sVmotion, HA, DRS
• Awareness of Networks, KVM, Windows & Storage Technology
• Configuration and admin of windows cluster.
• Resource Sizing, resource management and Volume Extension.

Patching

• Managing SCCM Server for Patching and Software Deployment
• Perform timely Patch management as per the Schedule.
• Deployment of Monthly MS Fixes / Patches
• Controlled Reboot of all systems after patch application
• Removal of Patches if issues occur
• OS software installation of non mandatory patches and service packs

Change Management

• Perform Change Management as per the process.
• Change Raising to facilitate incident resolution
• Change Raising to facilitate Problem resolution
• Change Review and Monitoring
• Change Management Reporting

Problem Management

• Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
• Trend analysis of Capacity and Availability report
• Trend analysis of tickets and recommendation of improvement
• Identifying problem areas and finding out ways to reduce that

Documentation

• Documenting the changes in change management.
• Document the Incident Report in Incident Management Tools
• Creating and updation of technical documentation

Antivirus

• Antivirus management
• McAfee EPO / McAfee ENS administration
• Initiate Outbreak co-ordination team
• Troubleshooting of Antivirus Definitions
• Resolution of out of date Pattern files
• Cleaning, deleting and Quarantining affected files
• Management of Performance Monitoring Alerts (false positive)

Monitoring and Logging for Security