Windows System Engineer - Level 2 Operations
Changepond Technologies · Chennai · onsite · Posted 20d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Incident and Change Management
- Own and resolve L1 escalations for Windows servers and related services.
- Implement approved changes in production and non-production environments.
- User Request Fulfillment
- Execute standard and ad-hoc requests for access, configuration, and server-side tasks.
- OS Installation and Software Deployment
- Perform simple customized Windows OS installations; manual installs only when necessary.
- Install and configure individual/server software per standards and runbooks.
- Troubleshooting
- Diagnose and resolve low-complexity issues in non-production environments.
- Audit, Compliance, and ICS
- Collect audit and ICS evidence; ensure compliance with internal policies and external standards.
- Monitoring (SCOM)
- Implement new monitoring requests in SCOM using existing scripts/rules/MPs.
- Tune alerts and maintain monitoring health.
- Patching and Vulnerability
- Execute monthly patching cycles (e.g., via WSUS/SCCM/MECM) and monitor success/failures.
- Track and remediate vulnerabilities; respond to Tripwire alerts and execute remediation steps.
- Security
- Administer Windows Defender (AV/EDR) policies and health; manage exceptions and exclusions in line with security approvals.
- On-Call Support
- Provide after-hours support, including rotational on-call and planned weekend activities.
- Bachelor s degree in Computer Science, Information Technology, or related field.
- 3-5 years of hands-on experience administering Windows Server (2016/2019/2022).
- Strong knowledge of Active Directory, DNS, DHCP, Group Policy, and basic networking (TCP/IP, VLANs, firewalls).
- Experience with patching tools and processes (WSUS, SCCM/MECM, or equivalent).
- Practical experience with SCOM monitoring configurations using existing scripts/management packs.
- Familiarity with vulnerability management workflows and tools; exposure to Tripwire or similar.
- Experience managing Windows Defender policies, baselines, and exceptions.
- Solid understanding of ITIL processes (Incident, Change, Request Fulfillment).
- Ability to work shifts and participate in on-call rotation; strong troubleshooting and communication skills.
- Scripting and automation with PowerShell (creating/modifying scripts, task automation).
- Experience with certificate management (renewals, bindings in IIS), and basic IIS administration.
- Familiarity with virtualization (VMware/Hyper-V) and backup/restore procedures.
- Exposure to CM tools (SCCM/MECM application/package deployments) and GPO hardening.
- Knowledge of compliance standards relevant to ICS/ISMS/SOX.
- Competitive salary and benefits package.
- Learning and certification support.
- Opportunity to work with global teams and enterprise-scale environments.
- Flexible work arrangements where applicable.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationDNSGroup PolicyActive Directoryhandling escalationsfirewallshandle escalationsChange ManagementCall SupportCertificate ManagementdeploymentCommunication SkillsAdministrationhypercompliance
About Changepond Technologies
Changepond Technologies
IT Services & Consulting
757
employees
2000
26 years old
Chennai, Tamil Nadu
India
₹5.9L PA avg
Avg at Changepond Technologies
About
Changepond offers IT Services, Process Automation with Digital Intelligence, Cloud Modernization, HyperAutomation, Software Quality Engineering and Engineering in Industrial Services
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.0/ 5
Culture
2.7
Career growth
2.9
Work-life
3.4
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