Windows Desktop Administrator

Job Summary


Responsibilities

• Install, configure, and maintain Windows desktops and laptops.
• Manage Windows 10/11 operating systems, patches, and upgrades.
• Provide L1/L2 technical support for hardware and software issues.
• Manage Active Directory users, groups, and permissions.
• Configure and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, Office Apps).
• Provision and deprovision user accounts, devices, and access.
• Support laptop imaging, deployment, and asset management.
• Monitor and troubleshoot printer, network, VPN, and connectivity issues.
• Manage endpoint security solutions such as Microsoft Defender, Sophos, CrowdStrike, or similar.
• Handle software installation, licensing, and compliance requirements.
• Perform data backup and recovery for end-user systems.
• Support Intune, SCCM/MECM, Group Policy, and endpoint management tools.
• Create and maintain technical documentation and SOPs.
• Coordinate with vendors for hardware warranty and support cases.

Required Skills

• Windows 10/11 Administration
• Active Directory Group Policy
• Microsoft 365 Administration
• Intune / SCCM / MECM
• Azure AD (Entra ID)
• Tcp/ip, DNS, DHCP, VPN
• PowerShell Scripting
• Endpoint Security Solutions
• IT Asset Management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.