BENGALURU · FULLTIME
WFM - Workforce Software (WFS) - Manager
Ernst Young
Bengaluru · onsite · Posted 4d ago
Sourced from
Undisclosed12–16 yrsfulltimeBengaluru
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Section · 01
About this role
Job Title
EY- GDS India People Consulting (PC) Workforce Software (WFS) - Manager
Job Summary We are looking for Managers with expertise in Workforce Software to join the GDS PC team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the GDS PC team.
Your Key Responsibilities - Contribute to the firms growth and development in a variety of ways, including successfully delivering on project engagements, leading and facilitating client working sessions, provide expertise and leadership in knowledge area, support sales and business development pursuits and assist in framing and positioning extension and project expansion work at existing clients
- The Workforce Software Manager will be responsible for:
- Participating in full life cycle activities
- Ensure the product is designed to meet the business requirements
- Serve as Functional or Technical lead depending on project size and skill set
- Collaborate with Process Specialist during discovery workshops
- Advise project delivery team during Build and Test activities
- Serve different roles as per project scope and requirements such as Engagement Manager, Application Architect, Process & Best Practice Consultant and Application Consultant
- Ensure compliance with regional policies and organizational standards
- Drive effective client communication and delivery cadence; build strong relationships with clients and project counterparts across global locations. Proactively manage risks and ensure excellent client and stakeholder feedback
- Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
- High integrity, strong work ethic, and commitment to thriving in a dynamic and evolving environment
- Ability to manage ambiguity, demonstrate structured problem-solving, and proactively identify improvement opportunities
- Strong communication, storytelling, and presentation skills (written and verbal)
- Cross-cultural awareness and ability to work effectively across geographies and time zones
- High energy levels, agility, adaptability, and continuous learning mindset
- Open to national and international travel for client engagements as approved under EY and country-specific travel advisory guidelines
- 12-16 years of experience
- Minimum 6-8 years of experience in Workforce Software (Time & Attendance, Job Scheduling, Integrations, ACT, Reports, etc.)
- Workforce Software Certifications:
- PT101 Workforce Software Fundamentals (Mandatory)
- PT102 Workforce Software T&A Configuration Certification (Mandatory)
- PT103 Workforce Integrations (Good to have)
- PT120 & 125 Workforce Database and Reports (Good to have)
- PT141 Workforce Job Scheduling (Good to have)
- Proven hands-on experience in Workforce Software Modules using the Workforce Software Policy Editor.
- Strong functional and technical understanding of Workforce Software business processes
- Experience of working in a consulting environment on global client projects
- Experience in team management; providing advice and guidance on client projects related with Workforce Software processes and systems
- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- Client-focused mindset with attention to detail
- Expertise in creating BRDs, SDDs, global process documentation, work instructions, and control narratives
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Section · 02
Skills
customer satisfactionCadencehr transformationdata privacyamazon web servicesEditorBusiness RequirementsGlobal Payrollglobal deliveryAnalyticsFinance and AccountingCapital MarketscloudEquityAccountingcompliancefinanceGDS
Section · Company
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
About
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.
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