WFM - Workforce Software (WFS) - Manager
Ernst Young · Bengaluru · onsite · Posted 43d ago
Undisclosed12–16 yrsfulltimeSourced from
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About this role
Job Summary
EY- GDS India People Consulting (PC) Workforce Software (WFS) - Manager
Opportunity We are looking for Managers with expertise in Workforce Software to join the GDS PC team. This is a fantastic opportunity to be a part of a leading global professional services organisation whilst being instrumental in the growth of the GDS PC team.
Responsibilities - The Workforce Software Manager will be responsible for participating in full life cycle activities, ensuring the product is designed to meet the business requirements, serving as functional or technical lead depending on project size and skill set, collaborating with the Process Specialist during discovery workshops, and advising the project delivery team during Build and Test activities.
- Serve different roles as per project scope and requirements, such as Engagement Manager, Application Architect, Process & Best Practice Consultant and Application Consultant.
- Ensure compliance with regional policies and organizational standards.
- Drive effective client communication and delivery cadence; build strong relationships with clients and project counterparts across global locations. Proactively manage risks and ensure excellent client and stakeholder feedback.
- Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team.
- High integrity, strong work ethic, and commitment to thriving in a dynamic and evolving environment
- Ability to manage ambiguity, demonstrate structured problem-solving, and proactively identify improvement opportunities
- Strong communication, storytelling, and presentation skills (written and verbal)
- Cross-cultural awareness and ability to work effectively across geographies and time zones
- High energy levels, agility, adaptability, and continuous learning mindset
- Open to national and international travel for client engagements as approved under EY and country-specific travel advisory guidelines
- 12-16 years of experience
- Minimum 6-8 years of experience in Workforce Software (Time & Attendance, Job Scheduling, Integrations, ACT, Reports, etc.)
- Workforce Software Certifications:
- PT101 Workforce Software Fundamentals (Mandatory)
- PT102 Workforce Software T&A Configuration Certification (Mandatory)
- PT103 Workforce Integrations (Good to have)
- PT120 & 125 Workforce Database and Reports (Good to have)
- PT141 Workforce Job Scheduling (Good to have)
- Proven hands-on experience in Workforce Software Modules using the Workforce Software Policy Editor.
- Strong functional and technical understanding of Workforce Software business processes
- Experience of working in a consulting environment on global client projects
- Experience in team management; providing advice and guidance on client projects related with Workforce Software processes and systems
- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- Client-focused mindset with attention to detail
- Expertise in creating BRDs, SDDs, global process documentation, work instructions, and control narratives
- Demonstrated technical proficiencies in Workforce Software; take a practical/business driven approach to solving complex global payroll client challenges
- Led Workforce Software project work streams from planning through to implementation managing project resources and budgets effectively
- Exposure to Workforce Software or HR transformation initiatives enabled by cloud and digital technologies
- Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance
Sourced from naukri
Skills
customer satisfactionCadencehr transformationdata privacyamazon web servicesEditorBusiness RequirementsGlobal Payrollglobal deliveryAnalyticsFinance and AccountingCapital MarketscloudEquityAccountingcompliancefinanceGDS
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
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