WFM Scheduling Analyst I
TP · Noida · onsite · Posted 28d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The Workforce Management (WFM) Scheduler is responsible for developing and maintaining staff schedules, optimizing workforce allocation, and ensuring operational efficiency. This role involves analyzing historical data, forecasting future staffing needs, and creating schedules that align with business demands. The WFM Scheduler will work closely with various departments to ensure seamless coordination and high levels of service delivery.
Sourced from naukri
Skills
Customer Experienceemployee satisfactionservice deliveryWorkforce ManagementOmni ChannelForecasting