Welfare Officer-Mouda, Nagpur

Location: Mouda, Nagpur
Department: HR & Administration
Experience: 24 Years
Division: Textile Manufacturing

Job Purpose

To manage employee welfare, statutory compliance, grievance handling and HR/Administration activities at the plant, ensuring effective communication between employees and management and maintaining a safe, healthy and cordial work environment.

Key Responsibilities

1. Employee Welfare & Statutory Compliance
• Ensure welfare amenities such as canteen, drinking water, sanitation, toilets, rest rooms, crche, parking, transport and housekeeping are properly maintained.
• Ensure statutory welfare facilities are provided as per applicable labour laws and Factory Rules.
• Assist in PF, ESIC, MLWF returns/challans and other statutory submissions.
• Coordinate employee benefits including insurance, maternity/adoption benefits, medical check-ups and other welfare schemes.
• Conduct regular inspections of welfare facilities and highlight gaps to management.
2. Employee Relations & Grievance Handling
• Establish effective communication between workers and management and maintain cordial employee relations.
• Listen to employee grievances, record them in the grievance register and coordinate timely resolution.
• Counsel employees on wages, overtime, leave, benefits and company policies.
• Assist in HR/IR initiatives, disciplinary matters and domestic enquiry-related documentation.
• Assist in organizing statutory committee meetings, including POSH and other employee welfare committees.
3. Employee Engagement & Welfare Activities
• Conduct health check-ups, awareness programmes, employee engagement activities, sports and welfare initiatives.
• Educate workers on government/welfare board schemes, privileges and employee benefits.
• Coordinate uniforms, safety shoes, transport, canteen services and other employee facilities.
• Coordinate plant functions, events and employee engagement programmes.
4. HR & Administration
• Maintain employee personal files, attendance, absenteeism, overtime, leave and other HR records.
• Assist in contractor bill verification, wages/salary processing and HRMS activities.
• Prepare daily manpower/shift reports and HR MIS.
• Maintain training records and assist in Training Centre activities.
• Support 5S, TPM, ISO/QMS/EMS documentation and housekeeping checklists.
• Raise and follow up purchase/service indents through ERP.
5. Canteen, Housekeeping & Facility Management
• Monitor canteen hygiene, food quality, utensils, housekeeping and personal hygiene of service personnel.
• Coordinate with Security, Stores, Purchase and Utilities for employee welfare and facility requirements.
• Ensure housekeeping materials and other welfare-related requirements are available.

Qualification & Skills

• Graduate in HR / Personnel Management / Social Work / Labour Welfare or equivalent.
• 24 years of experience in employee welfare, HR/IR and administration, preferably in a manufacturing/textile plant.
• Good knowledge of labour welfare practices and statutory compliance.
• Strong communication, interpersonal, grievance-handling and coordination skills.
• Working knowledge of MS Office, HRMS and ERP.