Website Content Publisher

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

• Manage day-to-day content publishing, updates, and optimization across assignment projects and digital platforms
• Create new website landing and resource pages aligned with brand standards, legal guidelines, and SEO/AI search best practices
• Collaborate with stakeholders to gather requirements, develop mock-ups, and deliver projects on schedule
• Partner with web development teams to identify and report issues, bugs, and platform enhancement opportunities
• Participate in user acceptance testing (UAT) and share outcomes and recommendations to ensure successful deployment
• Contribute to and maintain documentation related to publishing processes
• Identify process gaps and recommend solutions to improve efficiency
• Champion best practices in web content publishing and guidelines
• Work with cross-functional stakeholders to identify business objectives and align content initiatives with delivery timelines
• Manage multiple projects simultaneously while maintaining excellent quality and attention to detail
  
  

What We're Looking For

• Minimum 2 years of website publishing experience via content management systems, specifically WordPress
• Proficiency in website and content management practices and guidelines
• Experience with project management and collaboration tools (Workfront, JIRA, Confluence, Slack, SharePoint, etc.)
• Ability to multitask, prioritize, and work independently
• Familiarity with Microsoft Office and Google suites
• Basic understanding of HTML and CSS
• Knowledge of SEO principles and best practices
• Strong written and verbal communication skills with English fluency
• Ability to collaborate and build strong stakeholder relationships across a globally dispersed environment
• Willingness to adjust working schedule to accommodate key meetings in US time zone
  
  

Nice-to-Have:

• Google Analytics familiarity
• Adobe Photoshop and Figma skills
• Customer-centric mindset with understanding of user behavior
• Multilingual capabilities
  
  

Location

India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!
  
  

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about checking every box; please apply anyway. You may be exactly the person we're looking for!