Web Content & CMS Development Intern

Role Summary 

We are looking for a motivated and detail-oriented Web Content & CMS Development Intern with foundational knowledge of HTML, CSS, JavaScript and a content management system such as WordPress. The role provides hands-on exposure to website content publishing, template-based page creation, CMS administration, front-end updates and quality assurance within a digital experience environment. 

The intern will work with engineering and delivery teams to publish and maintain accurate, responsive and high-quality website experiences while progressively building deeper CMS and software development capabilities. 

Key Responsibilities 

Content Publishing & CMS Management 

• Create, update and publish web pages using WordPress or a comparable CMS. 

• Manage page content, images, documents, hyperlinks and other digital assets. 

• Create new pages by reusing approved templates, layouts and CMS components. 

• Configure content and components while following established publishing workflows. 

• Ensure published content aligns with supplied design, brand, responsive and accessibility requirements. 

• Perform pre-publishing and post-publishing content validation. 

Front-End Development Support 

• Create and modify basic web pages using semantic HTML, CSS and JavaScript. 

• Implement minor styling, layout and interaction updates under technical guidance. 

• Troubleshoot basic formatting, responsive layout and browser-related issues. 

• Support maintenance of existing templates and reusable website components. 

• Use browser developer tools to inspect and diagnose basic front-end issues. 

Website Quality & Operations 

• Validate page content, links, images, forms, layouts and responsive behaviour. 

• Perform quality checks across supported browsers and devices. 

• Identify content or presentation issues and coordinate their resolution. 

• Follow version control, documentation, review and approval practices defined by the team. 

• Support SEO-friendly publishing practices such as correct headings, metadata and meaningful links when guidance is provided. 

Learning & Collaboration 

• Learn CMS concepts, web development standards and digital experience platform practices. 

• Complete structured learning assignments and apply feedback to subsequent work. 

• Collaborate with developers, content teams and delivery stakeholders. 

• Communicate progress, questions, dependencies and risks clearly and promptly. 

• Demonstrate curiosity, ownership and the ability to learn new tools quickly. 

Required Qualifications 

Education 

• Completed Bachelor’s degree in Computer Science, Information Technology, Computer Applications, Software Engineering or a related computing field. 

Experience 

• 0 to 1 year of relevant experience in web development, CMS management, content publishing or a related area. 

• Academic projects, internships, freelance assignments or personal projects may be considered as relevant experience. 

Essential Technical Skills 

• Foundational understanding of HTML5, CSS3 and JavaScript. 

• Basic working knowledge of WordPress or another content management system. 

• Understanding of website structure, page templates, reusable components and content publishing workflows. 

• Basic knowledge of responsive web design and browser developer tools. 

Core Competencies 

• Strong analytical thinking and structured problem-solving ability. 

• Fast learner who can adapt to new tools, processes and requirements. 

• Good written and verbal communication skills. 

• Attention to detail, quality and content accuracy. 

• Ability to collaborate effectively and take ownership of assigned tasks. 

Preferred Qualifications 

Programming foundation: Knowledge of at least one object-oriented programming language such as Java, Python, C#, PHP or C++ is preferred. Up to one year of related experience is advantageous but not mandatory. 

• Understanding of core Object-Oriented Programming concepts, including classes and objects, encapsulation, inheritance, polymorphism and abstraction. 

• Ability to apply programming fundamentals through academic work, internships, freelance assignments, personal projects or professional experience. 

• Exposure to WordPress themes, plugins, page builders, custom post types or Advanced Custom Fields is an advantage. 

• Basic familiarity with PHP, APIs, databases, web application architecture or Git/version control is beneficial. 

• Basic awareness of SEO and accessible content publishing practices is desirable. 

Expected Outcomes During the Internship 

• Publish and maintain content independently within an approved CMS workflow. 

• Create new pages using existing templates and configured CMS components. 

• Complete basic HTML, CSS and JavaScript changes with appropriate review. 

• Perform reliable content and presentation quality checks before release. 

• Diagnose straightforward issues and escalate complex issues with clear supporting information. 

• Demonstrate measurable improvement in CMS, front-end and programming fundamentals.