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    Job · 19684703

    ASAP logo

    Web Chat Support Executive

    ASAP · Noida · onsite · Posted 23d ago

    ₹4.0L - ₹5.5L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi,

    We are hiring for International chat process ,


    Location - Gurgaon / Noida


    Need Graduate Candidates Only.

    Minimum 1 year of exp in international chat (live chat / Web chat exp).

    Excellent English writing and speaking Skills.

    Rotational Shift

    5 days working



    Roles and Responsibilities

    • Handle customer queries via web chat, ensuring timely resolution of issues.
    • Provide accurate and effective solutions to customers through written communication.
    • Maintain a high level of professionalism and empathy when interacting with customers.
    • Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
    • Meet performance targets for quality, productivity, and first-call resolution rates.

    Interested pl connect


    Akanksha - [phone removed]

    Himanshu - [phone removed]

    Mahi - [phone removed]

    Sourced from naukri

    Skills

    International Chat ProcessLive ChatWeb ChatChat ProcessChat Support

    About ASAP

    ASAP logo

    ASAP

    FMCG

    125

    employees

    2012

    14 years old

    Bangalore, Karnataka

    India

    ₹6.4L PA avg

    Avg at ASAP

    ₹4L – ₹5.5L PA

    This role

    About

    ASAP Kerala is an undertaking by the Higher Education Department of the Kerala Government that focuses on training students to improve their employability.

    Industries

    FMCG

    Employee ratings

    10 reviews

    3.2/ 5

    Culture

    2.4

    Career growth

    2.6

    Work-life

    3.6

    Employees rate it well for

    Work-Life Balance36Overall Company32

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    Web Chat Support Executive · waiting for your command