We are hiring Presales Team Leader For Adyar Location

Roles and Responsibilities:

• Lead and manage a team of Presales Executives to achieve daily, weekly, and monthly targets.

• Monitor team performance on calls, lead qualification, follow-ups, site visits, and lead conversions.

• Ensure effective handling and timely follow-up of inbound and outbound leads through CRM.

• Guide team members on project knowledge, calling techniques, customer handling, objection handling, and lead conversion.

• Conduct regular performance reviews and provide coaching and feedback to improve individual and team productivity.

• Coordinate with the Sales team to ensure smooth lead handover and maximize site visit and booking conversions.

• Track key presales metrics such as calls, connect ratio, qualified leads, site visits, and conversion rates.

• Prepare and share daily/weekly performance reports with management.

• Identify performance gaps and implement corrective actions to achieve team targets.

Job Requirements:

• 5–10 years of experience in Real Estate Presales / Telecalling / Inside Sales.

• Minimum 2–3 years of experience handling or leading a Presales/Telecalling team.

• Proven track record of achieving team targets in the real estate industry.

• Strong knowledge of lead management, customer follow-up, lead qualification, and conversion processes.

• Hands-on experience with CRM systems and presales KPIs.

• Excellent communication, leadership, coaching, and team-handling skills.

• Target-oriented with strong problem-solving and analytical abilities.

• Good understanding of the local real estate market and customer buying behaviour.

• Real Estate Presales experience is mandatory.