{"@context":"https://schema.org","@type":"JobPosting","title":"We are hiring For Customer support","description":"

Customer Service Rep-Entry-Ops ( Freshers to 5 Years)

No. of Positions : 20

Work Location : Bangalore

Skills required:
• Bachelors Degree from an Accredited University.
• Fresher / 6 months to 5 year of previous customer service experience, preferably in Chat/E-mail environment.
• Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style
• Excellent verbal and written communication skills, including listening and negotiating.
• Experience dealing with escalated guest complaints
• Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues
• High on critical thinking, problem solving and ownership, Strong bias for action

Openness to work in rotational shifts across 24/7, working in US time zones in a hybrid / In Office setup

Good to have:

US cultural awareness, Previous experience working for US processes

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