We are hiring Email support representative - Vikhroli

EMT JD:Job Purpose:

• Resolve customer emails on first contact while ensuring accurate and complete resolutions
• Identify and follow up on nonfirst contact cases; review and raise chargewaiver requests as required
• Adhere to all process guidelines and refer to designated sections for Social Care and Chat Banking

Job Responsibilities:

• Accurate email resolutions
• Quick customer responses
• Audit & quality compliance
• System adherence & accuracy
• Timely case closure

Educational Qualifications:

Graduation

Key Skills:

Communication, written skills

location:

HDFC Bank Ltd. Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai - 400 083
Near Gandhi Nagar Junction.

Date:

13-Nov-2026

Time:

10.30 AM -4.00 PM

Contact Person:

Shailendra Singh