WBO:WB Service CO Team member
Axis Bank · Mumbai · onsite · Posted 46d ago
About a minute. You'll make an account on the way through.
About this role
| WBO:WB Service CO Team member | |||||
| INTERNAL USAGE: | |||||
| No. of Vacancies: | Reports to: | Head Service | |||
| Is a Team leader | Y | Team Size: | 1-2 | ||
| Grade: | DM/MGR/SM | ||||
| Business: | Corporate Centre | Department: | Wholesale Banking Operations | Sub-Department: | |
| Location: | |||||
| About Wholesale Banking Operations | |||||
The wholesale banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) Trade Finance Center handles the imports & exports transactions such as BG, LC, Collections, Advance Remittances, Open Account Payments, Trade outward Remittances and routing of SWIFT messages. | |||||
| AbouttheRole | |||||
| As a part of the wholesale banking operations team, Service team is responsible for providing end-to-end service to fulfill the needs of existing as well as potential customers. | |||||
| Key Responsibilities | |||||
Improve average audit score and timely closure of audit report Reduce in the customer complaints over the base line Drive digital adoption (avg) across Credit Connect, TF Connect, CIB, CMS Engage with Risk and Compliance team and manage the KRIs Conduct regular engagement with internal and external stakeholders at Branch level Prepare various MIS/ Dashboards and share the analysis with stakeholders Reduce n EDPMS/IDPMS/CPQs/Capital A/c pendency as per stipulated criteria Review and monitor TAT across all products - for all customer centric transactions. | |||||
| Qualifications | |||||
Optimal qualification for success on the job is: Graduation/ MBA from a recognized university | |||||
| Role Proficiencies: | |||||
A successful candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Relationship building skills For successful execution of the job |
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About Axis Bank

Axis Bank
Banking
104.5k+
employees
1993
33 years old
Mumbai, Maharashtra
India
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