Warranty Manager

Role & responsibilities

Position Title: Central Warranty & Customer

Business Unit: TM Automotive seating system Pvt. Ltd.

Reporting to:Central QA Head / COO

Location:Pune

Job Profile:

• Should have sound knowledge about Car Seats manufacturing.
• Must have handled warranty case.
• Monitoring process performance by gathering relevant data and collecting & analyzing performance

data and charts against defined parameters.i.e. QRE, CPA, IPPM, CPPM and Warranty.

• Should have hands on in handling OEM Customers quality requirements, ensure customer

satisfaction.

• Should have hands on experience on Foam/ Trims/ Welding /Functional Mechanism /Assembly.
• Should have hands-on exposure to Six Sigma methodologies with a preference for certified Green

Belt or Black Belt.

• Hands on knowledge on Quality function, QC tools, SPC, ISO/TS 16949 System & its

requirements,5S, Kaizen, APQP, PPAP, FMEA, MSA, POKA YOKE, Visual Controls Etc.,

• Hands on experience in maintaining work instructions and skill matrix at shop floor.
• Ensure implementation of customer specific requirements into our Quality Standards and

Processes.

• Defining Quality procedures in conjunction with operating staff to apply. Come out with the reactive

and proactive interventions in case of deviations.

• Manage and maintain the companys quality inspection and product release programs for incoming

and in-process materials and formulate the development and implementation of QA/QC goals,

objectives, policies, procedures and systems.

Preferred candidate profile

Educational Qualification & required job experience:

• Graduate in Diploma / Mechanical Engineer / B Tech or equivalent with around 15 yrs- 20 yrs work

experience.

• Quality (Seat, Interior component manufacturing / automobile industry)
• Working experience
• Good Knowledge Quality& Process Operations.
• Responsible for Warranty Knowled