Warehouse Operations Auditor

The Warehouse Operations Auditor will be responsible for ensuring inventory accuracy, operational efficiency, SOP compliance, manpower productivity, and safety standards across B2B, service, and e-commerce warehouse operations. The role is critical for driving operational discipline and standardisation across locations.

Responsibilities:

• Conduct periodic audits of warehouse operations across assigned locations.
• Perform inventory audits to ensure accuracy between physical stock and system records.
• Review and ensure adherence to SOPs, including 55 safety, inventory controls, GRN TAT, order fulfilment, and overall process compliance.
• Identify operational gaps, inefficiencies, and risks; share actionable improvement and corrective action plans.
• Monitor manpower deployment and productivity; track efficiency metrics.
• Use Excel for data analysis, audit reporting, and performance tracking.
• Prepare detailed audit reports covering inventory, manpower, safety, and operational performance.
• Conduct safety audits and ensure implementation of corrective and preventive actions.
• Utilise WMS tools for inventory tracking, reconciliation, and optimisation.
• Coordinate with B2B teams, logistics, and inventory management for smooth execution.
• Support continuous improvement initiatives and process standardisation across locations.
• Train warehouse staff on SOPs, systems, and best practices.
• Oversee order fulfilment processes to ensure accuracy and timely dispatch.

Requirements:

• Prior experience in warehouse operations, logistics, B2B, or e-commerce environments.
• Strong understanding of audit processes, operational controls, and compliance frameworks.
• Hands-on experience with Warehouse Management Systems (WMS).
• Strong proficiency in MS Excel and data analysis.
• Excellent analytical, problem-solving, and organisational skills.
• Ability to lead, guide, and train warehouse staff.
• Strong communication and cross-functional coordination skills.
• Detail-oriented with a strong focus on accuracy, discipline, and standardisation.