Warehouse Manager

Key Responsibilities:

• Adherence to all company policies and procedures.
• Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.
• Administrative Responsibilities
• Responsible for managing Agreement /contract with service providers.
• Enforce safety regulations and maintain a clean, hazard-free facility.
• Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.
• Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.
• Conduct Performance evaluation of 3 PL at regular intervals
• Operations Responsibilities
• Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)
• Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored
• Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.
• Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.
• Drive monthly /quarterly KPIs and take corrective actions for any misses.
• Ensure proper documentation and processes for inbound and outbound inventory
• Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.
• Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.
• Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.
• Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)
• Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.
• Publish reports, metrics and share Order status trackers with stakeholders
• Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan
• Lead / Drive Process improvement & savings projects
• People management
• Responsible for people management & development.
• Coach & develop SMEs/Leaders. Create and train back-ups for each process`
• Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems

Qualifications & Experience:

• Graduate/Postgraduate (MBA in Supply Chain management would be preferred)
• 12-15 years of experience in warehouse management (min 5 yrs in leadership role)
• Proficiency with warehouse procedures and policies
• Good experience of ERP warehouse management systems and documentation tools (D365 preferred)
• Good communication, collaborative and coordination abilities
• Proficiency in MS Office and document management systems

Preferred Skills:

• Experience in pharma & food industry
• Knowledge of ISO standards and audit documentation