Warehouse Manager

Key Responsibilities

Operations & Strategy

Design and optimize warehouse layout, storage systems, and SOPs for dental products (devices, consumables, equipment, cold-chain where applicable)

Own capacity planning — space utilization, manpower, and equipment aligned to business growth

Drive automation and process improvement initiatives (WMS upgrades, barcode/RFID, conveyor systems)

Set and monitor warehouse productivity benchmarks; continuously improve throughput

Inventory Control

Ensure near-zero variance between system and physical inventory through robust cycle count programs

Establish FEFO/FIFO protocols and expiry management systems for consumables

Own shrinkage, damage, and dead-stock reduction targets

Liaise with procurement on replenishment planning and demand forecasting

Team Leadership

Lead a team of 50–100+ warehouse staff (assistant managers, executives, helpers, contract labor)

Recruit, train, appraise, and develop warehouse personnel

Build a performance-driven culture with clear accountability at every level

Cross-functional Collaboration

Partner with procurement, logistics, customer ops, and tech teams to ensure seamless order fulfillment

Coordinate with 3PL/courier partners for outbound SLA adherence

Work with finance on inventory valuation, write-offs, and audit readiness

Compliance & Safety

Ensure full compliance with safety norms, fire regulations, and labor laws

Maintain audit-ready warehouse at all times (internal + statutory)

Handle regulatory requirements for medical device storage (if applicable)

Reporting & Analytics

Publish weekly/monthly warehouse performance dashboards to leadership

Analyze trends in errors, delays, and costs; present actionable insights

Requirements

Requirements

Graduate/Postgraduate in Supply Chain, Logistics, Operations, or MBA (Operations preferred)

8–12 years of warehouse/operations experience; at least 3 years in a managerial role

Prior experience in pharma, medical devices, or e-commerce fulfillment strongly preferred

Deep expertise in WMS/ERP

Strong analytical skills — Excel, Zoho

Benefits

• Competitive compensation with performance-linked growth opportunities
• Opportunity to lead and scale a large, technology-driven warehouse operation
• Exposure to WMS/ERP, automation, barcode/RFID, and process improvement initiatives
• Opportunity to work with cross-functional teams across Supply Chain, Procurement, Logistics, Finance, Tech, and Customer Operations
• Leadership opportunity to manage and develop a large warehouse team
• Exposure to inventory optimization, analytics, compliance, and operational excellence
• Professional growth and career development opportunities
• Collaborative and performance-driven work environment