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    Job · 18503729

    Tata Consultancy Services logo

    Walkin With Tcs || Chennai || Major Incident Management|| 26-Sep-26

    Tata Consultancy Services · Chennai · onsite · Posted 33d ago

    Undisclosed7–12 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Dear Candidate,

    Greetings from TATA Consultancy Services.

    Thank you for expressing your interest in exploring a career possibility with the TCS Family.

    We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person.

    At this interview you will have a technical discussion followed by a management & HR round*. Feel free to ask any questions you may have about our hiring process, the position, or our company.


    TCS is hiring for Major Incident Management Position

    Chennai Location.


    Face to Face interview for Chennai Location

    Venue : TATA Consultancy Services Module-4, 3rd Floor South Block, Chennai One It Sez Phase-2, 200 Feet Radial Rd, inner, ring road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Tamil Nadu 600097


    Experience : 6 years to 14 years 

    Interview Date : 26-Sep-26


    Please find the job description


    1. Excellent communication and customer handling skills
    2. Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions.
    3. Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls.
    4. Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations.
    5. Experience in working in SLA based and 24/7 support model.1. Knowledge of JIRA ticketing tool
    2. Knowledge of Slack
    3. Knowledge of Confluence


    Note : EX-TCS Employees are not eligible.

    Interested Candidate Please share the below Details:

    1. Total Exp :

    2. Relevant Exp:

    3. Contact No. :

    4. Current CTC :

    5. Expected CTC:

    6. Current Location :

    7.  Agree with Face to Face:

    8. Notice period :

    9. Current Company :

    10. Highest Qualification :       (Regular/Part Time): 

    11. Any Gap :

    12. Duration of Gap:

    13. Have you Earlier worked with TCS(Yes /No) :

    Link will share Soon.

    Thanks & Regards,

    Tripti Dhyani

    Human Resources Talent Acquisition Group

    Mail to:  tripti.dhyani@tcs.com

    Sourced from naukri

    Skills

    ITIL FrameworkIncident ManagementMIMProblem managementservice level managementmajor incident managementChange Managementcritical incident managementITIL Certified

    About TCS

    Tata Consultancy Services logo

    Tata Consultancy Services

    IT Services & Consulting

    608.0k+

    employees

    1968

    58 years old

    Mumbai, Maharashtra

    India

    About

    An IT services and consulting firm offering business solutions, committed to driving innovation for global enterprises.

    Industries

    IT Services & ConsultingFinancial ServicesInternetEducation & TrainingBPO

    Employee ratings

    1,14,115 reviews

    3.3/ 5

    Culture

    3.2

    Career growth

    2.3

    Work-life

    3.5

    Employees rate it well for

    Job Security22973Salary21006Work Life Balance15396Appraisal10413Work Culture8916

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    Walkin With Tcs || Chennai || Major Incident Management|| 26-Sep-26 · waiting for your command