Walkin- We are Hiring For International Voice Process Customer support

Level Up Your Career:

Join Sutherlands International Voice Process Elite Team!

Are you an experienced customer experience champion with flawless English skills? Do you thrive in a fast-paced, global environment? Sutherland is looking for dynamic professionals to support our premier clients across the U.S. and U.K. If you are ready to troubleshoot, problem-solve, and deliver world-class service, this is your next big move!

What Youll Do (Role & Responsibilities)

• Global Impact: Act as the voice of our brand, handling international voice processes for customers across the U.S., U.K., and other global markets.
• Problem Solvers Wanted: Provide critical product and service support, transforming complex customer challenges into seamless solutions.
• Customer Excellence: Deliver empathetic, clear, and high-quality assistance on every call.

Who You Are (Candidate Requirements)

• Experience Required: This role is exclusively for experienced professionals who know the ins and outs of international voice support.
• Language Masters: Flawless, fluent English with exceptional verbal and written communication skills.
• Education: Graduate or Postgraduate degree holders.
• Immediate Starters: Ready to hit the ground running? We are looking for immediate joiners.
• Local Champions: Must be a resident of the local hiring area (outstation candidates are strictly not eligible).

Perks, Shifts & Workplace Details

• Work Mode: 100% Work from Office (Collaborative environment).
• Schedule: 5 days a week, with 24/7 rotational shifts and rotational week-offs.
• Safe Commute: Two-way cab facility provided completely free of charge for night shifts (for candidates living within a 25 km radius of the office premises).

How to Apply (Crucial Reference Step!)No virtual screens herewe want to meet you in person!

1. Update your CV: Write "Muskan Rai" at the very top of your resume as your internal reference.
2. Email Your Resume: [email removed].
3. Point of Contact (POC):[phone removed]