Walkin International ServiceDesk MS 365 & Active Directory 1 +Yr Blore

Handle inbound outbound calls from international customers
Resolve customer queries, service-related issues professionally
Understand customer concerns, provide accurate information deliver effective resolutions
Excellent comms, active listening

Required Candidate profile

Maintain high customer satisfaction and service quality standards.
Achieve defined KPIs, quality scores, productivity targets and process SLAs.
Document customer interactions, resolutions accurately

Perks and benefits

Plus Incentives and Bonuses