WALKin International Customer Support Voice Process 1+ Years B'lore

Handle inbound outbound calls from international customers
Resolve customer queries, complaints and service-related issues professionally
Understand customer concerns, provide accurate information deliver effective resolutions
Excellent verbal comms

Required Candidate profile

Maintain high customer satisfaction service quality standards.
Achieve defined KPIs, quality scores, productivity targets and process SLAs.
Document customer interactions, complaints and resolutions

Perks and benefits

Plus incentives and Bonuses