Walkin drive For Operations Executive (Insurance SPOC)

Key Responsibilities

• Insurance process management: Handle day-to-day insurance operations, including

policy administration, claims coordination, and compliance tracking.

• Stakeholder communication: Serve as the SPOC for insurance entities, clients, and

internal teams to resolve queries and ensure smooth workflows.

• Documentation & reporting: Maintain accurate records of insurance policies, claims,

and transactions; prepare periodic reports for management review.

• Compliance adherence: Ensure all processes align with regulatory requirements and

organizational standards.

• Process improvement: Identify gaps in current workflows and recommend

enhancements for efficiency and accuracy.

• Team collaboration: Work closely with cross-functional teams to support

insurance-related initiatives and projects.

Required Skills & Competencies

• Insurance domain expertise: Prior experience working in an insurance entity with

knowledge of policy administration, claims, and compliance.

• Communication skills: Strong verbal and written communication to interact with

stakeholders effectively.

• Analytical ability: Capability to analyze insurance data, identify trends, and provide

insights.

• Detail orientation: Accuracy in documentation and compliance monitoring.
• Problem-solving: Ability to resolve client and process-related issues promptly.

Qualifications

• Graduate/Postgraduate in Business, Operations or related field. MBA or equivalent

preferred.

• Minimum 2 years of relevant experience in insurance operations or related functions.