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    Job · 19689701

    Tech Mahindra logo

    Walkin Drive For International Voice/Claims Process

    Tech Mahindra · Noida · onsite · Posted 23d ago

    ₹3.0L - ₹4.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Opening for International Blended Process


    Location: Tower D, Floor- B1, Embassy Galaxy, Sector 62, Noida


    Both side Cab facility available depending on your location

    Rotational Shift and Week-off


    Role & responsibilities

    • Handle customer queries via voice and non-voice channels in a blended process.
    • Provide prompt and accurate resolution to customer concerns with excellent communication skills.
    • Deliver high-quality customer service while meeting process KPIs and SLAs.
    • Work in night shifts, rotational shifts, and rotational week-offs as per business requirements.
    • Maintain professionalism, customer satisfaction, and process compliance at all times.

    Preferred candidate profile

    • Undergraduate Freshers are also eligible.
    • Preferred 6 months to 1 year of experience in International Process
    • Excellent verbal and written communication skills.
    • Comfortable working in night shifts, rotational shifts, and rotational week-offs.
    • Willingness to work in a blended voice process.

    No Walkin drive on Saturday and Sunday


    Additionally, please carry your Aadhar card with you and mention Claims Process on your CV.


    SPOC Name in Office:

    Harshita Rai

    Khilkit Kaushal

    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessInternational ProcessInternational Voice ProcessBlended Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3L – ₹4L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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