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    Job · 21336395

    HYDERABAD · FULLTIME

    WalkIn Drive For International Semi Voice Process-Imm Joiner-Only Exp

    IntouchCX

    IntouchCX

    Hyderabad · onsite · Posted 3d ago

    Sourced fromNaukri
    ₹2.5L - ₹4.0L PA1–2 yrsfulltimeHyderabad

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    Section · 01

    About this role


    IntouchCX Hiring Customer Service Associates


    Job Details:

    • Position: Customer Service Associate Semi Voice Process
    • Location: Hyderabad
    • Work Mode: Work From Office (WFO)
    • Process: International Semi Voice / Chat Process
    • Language: English(Excellent communication Skill's)
    • Experience: 1 to 2 years minimum

    • Joining: Immediate Joiners Preferred

    Key Responsibilities:


    • Handle customers through written communication
    • Manage Chat & Voice interactions
    • Demonstrate excellent verbal and written communication
    • Understand customer queries and requirements
    • Provide suitable solutions to customer concerns
    • Resolve queries related to products and services
    • Maintain high customer satisfaction
    • Maintain accurate customer records
    • Content Review

    Eligibility Criteria:

    • 10+2 is mandatory
    • Diploma (3 years)
    • Undergraduates
    • BE/B.Tech
    • Graduates any stream
    • International Semi-Voice Process experience is mandatory
    • Excellent verbal and written English communication.
    • If you hold relevant experience you can walk in for interview.

    Salary & Benefits


    • Salary Package: 2.5upto 4 LPA
    • 5 Days Working
    • 2 Rotational Week-Offs
    • Rotational Shifts
    • 2-Way Free Cab Facility

    How to Apply Email your resume:


    [email removed] Call: [phone removed] OR drop your CV on whatsApp number [phone removed]


    Mention HR Shaheen Sultana on your resume.


    While Scanning the QR code select Hr name as a Shaheen sultana


    If i'm not responding to the call you can share the CV and walk in for interview once you reach location text me on whatsapp "REACHED"


    Important Disclaimer:


    IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws


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    Section · 02

    Skills

    Semi VoiceInternational CallingInternational Blended ProcessExcellent Communication In EnglishFluent EnglishOutboundInternational Voice ProcessInternational BPOinboundBlended Process

    Section · Company

    About IntouchCX

    IntouchCX

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    ₹2.5L – ₹4L PA

    This role

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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