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    Job · 18064004

    HCL Technologies logo

    Walkin Drive || 19th Sep'26 || International Voice Process || Noida

    HCL Technologies · Noida · onsite · Posted 36d ago

    Undisclosed1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HCLTech is Hiring for International Voice Process

    Interested candidates can walk in for an interview | Freshers are not eligible

    Dates: 19th September 2026

    Timing: 11:00 AM - 2:00PM

    Walk-In Address: No. A 8 & 9, Sector 60, Noida - 201301

    Work Location: Noida

    Contact Persons: Navya/Shruti

    Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

    Designation: Associate/Analyst

    Roles & Responsibilities:

    • Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
    • Assist customers with product information, order status, and general inquiries
    • Maintain accurate and detailed records of customer interactions and transactions
    • Provide feedback to management on recurring customer issues and suggest improvements

    Skill set Required

    • Excellent communication skills
    • Strong phone contact handling skills, including active listening skills and ability to empathize
    • Ability to multi-task, prioritize, and manage time effectively
    • Ability to build rapport and trust with customers
    • Previous customer support experience is an added advantage

    Education-Graduate

    Shifts- 24*7

    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceCustomer SupportUs Voice ProcessUS ProcessInternational Voice Processinboundvoice process

    About HCLTech

    HCL Technologies logo

    HCL Technologies

    IT Services & Consulting

    119.0k+

    employees

    1991

    35 years old

    Noida, Uttar Pradesh

    India

    ₹11.6L PA avg

    Avg at HCLTech

    About

    We bring together the best of technology and our people to supercharge progress.

    Industries

    IT Services & ConsultingTelecomEducation & TrainingHardware & NetworkingBankingEmerging Technologies

    Employee ratings

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    3.4/ 5

    Employees rate it well for

    Job Security37Work-Life Balance35

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