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    Job · 13193047

    Globiva logo

    walkin and virtual drive For sales and customer support

    Globiva · Gurugram · onsite · Posted 60d ago

    ₹50.0K - ₹2.5L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities


    • Handling customer queries via calls.
    • Follow up on customer complaints until closure.
    • Ensure high levels of customer satisfaction and retention.
    • Build and maintain strong relationships with customers.
    • Handle incoming/outgoing calls with empathy & resolve issues
    • Selling product
    • Achieve target

    Preferred candidate profile


    • Good Communication skills.
    • Fresher's Experience both can apply.
    • Ability to handle pressure and meet targets.
    • Basic knowledge of computers and Excel
    • Shift: (Rotational shift)

    Call/ text- HR Priyanka [phone removed]


    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionCustomer SupportDomestic BPOInbound CallsLead Generationvoice processCalls HandlingTelecallingOutbound SalesDomestic Calling

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹50K – ₹2.5L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    walkin and virtual drive For sales and customer support · waiting for your command