Walk-in || WNS Hiring - Insurance Underwriting experience required - 2-7Yrs

Role & responsibilities

Key Responsibilities

• Underwriting & Policy Servicing Operations: Manage, review, and process high-complexity insurance and reinsurance transactions, including end-to-end policy servicing (endorsements, renewals, cancellations, adjustments, and issuance) with high accuracy and within defined SLAs.
• Complex Problem Solving: Analyse intricate underwriting and policy servicing issues, evaluate operational bottlenecks, and provide effective solutions using existing frameworks while managing process variations.
• Team Guidance & Leadership: Provide informal guidance, mentorship, and operational support to junior underwriting and servicing staff; lead or support project-related activities and coordinate workflow across teams.
• Data Interpretation & Quality: Interpret complex policy, risk, and endorsement data with exceptional attention to detail, ensuring strict adherence to quality compliance and contributing to continuous process improvements.
• Stakeholder & Client Management: Communicate professionally and effectively (both verbally and in writing) with UK and local management, handle client interactions, address queries, and escalate issues proactively when required.

Preferred candidate profile

• Experience: Minimum 3+ years of relevant core experience in Insurance / Reinsurance Underwriting & Policy Servicing.
• Domain Knowledge: Strong working knowledge of Insurance & Reinsurance systems, policy lifecycle workflows, and administration platforms.
• Analytical & Decision-Making Skills: Strong data interpretation skills coupled with mid-level decision-making ability and reasonable operational discretion.
• Leadership Capability: Experience or strong aptitude in team guidance, peer mentoring, and handling project coordination (Band A - solves complex problems with limited management authority).
• Communication & Resilience: Exceptional written and verbal communication skills for cross-border stakeholder management, with the ability to articulate issues clearly, handle pressure, and meet strict deadlines.