Walk-in || Warehouse In-charge - E-commerce

Job Summary

We are looking for an experienced E-commerce Warehouse In-charge

Manager to oversee end-to-end warehouse operations. The ideal candidate will be responsible for managing inventory, order fulfilment, dispatch, returns, warehouse staff, and ensuring smooth daily operations with high accuracy and efficiency.

Key Responsibilities

• Manage and complete warehouse operations for e-commerce orders.
• Supervise inbound and outbound inventory processes.
• Ensure timely picking, packing, QC, dispatch, and delivery coordination.
• Maintain inventory accuracy through regular stock audits and cycle counts.
• Handle returns (RTO), exchanges, damaged products, and reverse logistics.
• Lead and manage warehouse staff, assign daily tasks, and monitor performance.
• Coordinate with courier partners and logistics vendors.
• Monitor warehouse KPIs such as order accuracy, dispatch timelines, inventory variance, and productivity.
• Ensure warehouse safety, cleanliness, and process compliance.
• Prepare daily, weekly, and monthly MIS reports.
• Coordinate with Sales, Customer Support, Procurement, and Ecommerce teams for smooth operations.
• Identify process improvement opportunities to increase efficiency and reduce operational costs.

Required Skills

• Strong knowledge of e-commerce warehouse operations.
• Experience with Warehouse Management Systems (WMS) or ERP software (Unicommerce)
• Inventory management and stock reconciliation.
• Team leadership and manpower management.
• Dispatch and logistics coordination.
• Strong analytical and problem-solving skills.
• Good communication and reporting skills.
• Ability to work under deadlines and manage multiple priorities.