Walk-in || Ward incharge

Job Purpose

To ensure effective management of the ward, quality nursing care, patient safety, staff coordination, and smooth day-to-day operations of the assigned ward in accordance with hospital policies and clinical standards.

Key Responsibilities

• Supervise and coordinate the day-to-day nursing activities of the ward.
• Ensure safe, effective, and compassionate nursing care to all patients.
• Allocate duties and prepare duty rosters for nursing staff and support staff.
• Monitor staff attendance, punctuality, grooming, discipline, and performance.
• Ensure adequate staffing and timely replacement in case of absenteeism.
• Conduct regular rounds and monitor patient care, documentation, and nursing practices.
• Ensure proper medication administration and compliance with medication safety protocols.
• Monitor vital signs, patient condition, treatment plans, and escalation of clinical concerns.
• Ensure accurate and timely maintenance of nursing records and patient documentation.
• Coordinate with doctors, nursing teams, laboratory, pharmacy, housekeeping, dietary, and other departments for smooth patient care.
• Handle patient and attendant concerns and escalate unresolved issues appropriately.
• Ensure compliance with infection prevention and control practices.
• Monitor availability and proper utilization of ward equipment, consumables, medicines, and supplies.
• Ensure proper handover and takeover between shifts.
• Monitor emergency preparedness and ensure staff are familiar with emergency procedures.
• Ensure adherence to hospital policies, SOPs, NABH standards, and patient safety protocols.
• Identify training requirements and support orientation and skill development of nursing staff.
• Participate in audits, quality improvement initiatives, incident reporting, and corrective actions.
• Maintain ward cleanliness, safety, hygiene, and overall environment.
• Monitor biomedical waste segregation and disposal as per hospital guidelines.
• Ensure proper documentation of incidents, complaints, medication errors, falls, and other adverse events.
• Support implementation of hospital initiatives, quality indicators, and nursing performance standards.
• Perform any other responsibilities assigned by the Nursing Superintendent / Management.

Required Qualifications:

• B.Sc. Nursing / Post Basic B.Sc. Nursing / GNM from a recognized institution.
• Valid nursing registration with the applicable State Nursing Council.
• Relevant experience in hospital nursing, preferably in a supervisory or ward management role.

Experience

• Preferably 5-8 years of relevant clinical nursing experience, including experience in handling ward operations or a supervisory role.

Key Competencies

• Leadership and team management
• Clinical and nursing knowledge
• Patient safety and quality orientation
• Communication and interpersonal skills
• Staff coordination and conflict management
• Documentation and reporting
• Decision-making and problem-solving
• Time management and organizational skills
• Knowledge of NABH and hospital policies