Walk-in || VKYC Disbursement - Telugu speaking - Voice Process

Job purpose

To conduct customer KYC verification through Video KYC (VKYC) or physical modes in compliance with RBI guidelines, ensuring accuracy, quality, and timely completion of verification processes .

Role & responsibilities

• Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
• Validate and review customer KYC documents for authenticity and completeness.
• Complete assigned verifications within defined TAT and productivity targets.
• Ensure high quality and compliance standards during the VKYC process.
• Maintain proper documentation and records of verification outcomes.
• Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
• Adhere to internal SOPs, audit requirements, and regulatory guidelines.

Preferred candidate profile

• Graduate / Undergraduate
• Telugu speaking is mandatory
• Knowledge of RBI-specified KYC documentation
• 0 to 2 years of experience in KYC, Operations, or Customer Verification (Freshers can apply)
• Basic computer knowledge and system handling skills
• Good communication skills in required regional languages
• Attention to detail and accuracy
• Ability to meet daily productivity and quality targets
• Strong compliance and process orientation