Walk-in || Virtual Prime Relationship Manager

Role & responsibilities

• Engage with assigned portfolio customers as per the prescribed contact policy.
• Promote and educate customers on digital banking platforms for enhanced service experience.
• Resolve customer queries accurately and efficiently.
• Strengthen customer relationships through need-based crossselling.
• Monitor account activities proactively and take actions to ensure customer retention

Preferred candidate profile

• Candidates with 1-4 years of experience in banking, customer service, telesales, or relationship management.
• Experience in bank call centers / virtual relationship teams / digital banking is highly preferred.
• Graduates